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If either the Service is not running or not installed, try running the agent installer again.

Check

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ports &

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firewall settings

The Continua Agent needs to communicate with the Continua CI server through specific ports. Our Networking and Security page contains the full list of default ports and instructions on how to change ports for both the Agent and Server.

Enable

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debugging to

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determine if any

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errors are

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occurring

Debugging can be enabled on the agent in the same way that you would enable debugging on the server. The key difference however is that you need to modify the agent service config file, Continua.Agent.Service.exe.config. The Troubleshooting page provides full information on enabling debugging. 

Our Troubleshooting page contains instructions on how to enable debugging within Continua. Once debugging is enabled, scan the log to see if any errors stand out that may be causing your agent to fail when communicating to the server.

Info

Note: It is highly recommended that you backup your config file before you modify its contents. 


Additional

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support

After running through the steps listed above, if your agent cannot register to the server then contact support either through our Continua forums or contact us on our support email: support@finalbuilder.com.au 

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  • Incoming: 9002
  • Outgoing:9000

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Debugging can be enabled on the agent in the same way that you would enable debugging on the server. The key difference however is that you need to modify the agent service config file, Continua.Agent.Service.exe.config. The Troubleshooting page provides full information on enabling debugging.