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To resolve complex issues, our VSoft team may need some additional debugging information. Note that debugging can slow down your Continua environment so it is highly recommended that you only enable debugging when you have an issue. Once your issue has been resolved, it is also highly recommended that you disable debugging.

To enable debugging on the server you will need to modify the Continua.Server.Service.exe.config file. To enable debugging on an agent you will need to modify the Continua.Agent.Service.exe.config file. Agent debugging can be useful for troubleshooting issues running actions as these are run by the Agent service.

It is highly recommended that you backup your config file before you modify its contents. Open this file with notepad and find the <loggers> section under <continua-configuration>. you should see the following values:

Code Block
languagehtml/xml
<loggers>
	<logger name="Continua.Shared.Logging.WindowsEventLogLogger, Continua.Shared.Logging" level="Quiet"/>
	<!-- Uncomment the following line to enable logging to the diagnostics app.
	<logger name="Continua.Shared.Logging.UdpLogger, Continua.Shared.Logging" level="Debug" />
	-->
	<!-- Uncomment the following line to enable logging to a file
	<logger name="Continua.Shared.Logging.FileLogger, Continua.Shared.Logging" level="Debug" /> 
	-->
	<!-- Uncomment the following line to see logging when running Continua with the -console flag -->
	<logger name="Continua.Shared.Logging.FormattedConsoleLogger, Continua.Shared.Logging" level="Quiet"/>
</loggers>
Info

Note: It is highly recommended that you backup your config file before you modify its contents.

File Logging

Enabling file logging will write all debug information to C:\ProgramData\VSoft\Continua\Logs. Note that ProgramData may be a hidden directory. Logs will be written to this folder and each log can be identified by the date the log was generated. Each log has the following name <year><month><date>. Logging will be added to the current log until the next day ticks over.

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