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First, check that the Continua CI Agent Service is present in the list of installed programs, as shown below.

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Second, check that the install folder contains all the relevant files for your agent. The directory, <install_dir>\vsoft technologies\continuaCIAgent\continuaci agent\ should contain a few executables and some dll DLL files.

If either the Service is not running or not installed, try running the agent installer again.

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The resolution is to ensure the server and agent machines time is the same. Note, this is a common cause of other security issues on windows domains. You Your network administrator should be able to solve this so that all machines get the same time from the domain controllers.

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After running through the steps listed above, if your agent cannot register to the server then contact support either through our Continua forums or contact us on our support email: support@finalbuilder.com.au  

My Remote Agent does not have access to the server via UNC or SSH

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