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Once debugging is enabled, scan the log to see if any errors stand out that may be causing your agent to fail when communicating to the server.
Known Problems/Solutions
Continua CI uses WCF between the agent and the server, if the clocks of the agent and server machines are too far apart (more than 5 minutes), the agent will gets an exception while registering :
"An unsecured error or incorrectly secured fault was received from the other party. See the inner fault exception for the fault code and detail.
System.ServiceModel.FaultException: An error occurred when verifying security for the message"
The resolution is to ensure the server and agent machines time is the same. Note, this is a common cause of other security issues on windows domains. You network administrator should be able to solve this so that all machines get the same time from the domain controllers.
Additional support
After running through the steps listed above, if your agent cannot register to the server then contact support either through our Continua forums or contact us on our support email: support@finalbuilder.com.au
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